Returns & Exchanges
At Flourist, we take pride in the quality of our freshly milled grains and pantry staples. Due to the perishable nature of our products, we cannot accept returns on food items, but we are committed to ensuring you are completely satisfied with your order.
Inspect Your Shipment
Upon arrival, please carefully examine your package for any signs of damage or missing items from your order list.
Contact Our Team
If there is an issue with your flour or grains, email us within 7 days of delivery with your order number and a photo of the product.
Quality Review
Our millers will review your concern to determine if a replacement or a store credit is the best solution for your specific situation.
Resolution
Once approved, we will immediately process a replacement shipment or issue a digital gift card to be used on your next baking project.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing